TERMS AND CONDITIONS OF USAGE
By agreeing to these Terms & Conditions, you consent to be contacted through various communication modes, including phone calls, SMS, email, WhatsApp, or other channels, regarding your bookings, appointment schedules, test reports, invoices, or other service-related information provided by Max Lab Chd, an authorized partner of Max Labs.
Services: Max Lab Chd, as an authorized partner of Max Labs, offers diagnostic pathology services to users, including but not limited to sample collection, test execution, and report generation (“Services”). These services are provided through various channels, such as the website, collection centers, tele-calling, home collection, partners, and third-party websites or applications. All transactions with Max Lab Chd through any of these modes will be governed by these Terms & Conditions.
Max Lab Chd shall not be liable for any failure to perform its obligations when such failure results from circumstances beyond its reasonable control, including but not limited to mechanical, electronic, or communication failures. Users are solely responsible for any inconvenience caused due to late arrivals, rescheduling, or cancellations of confirmed appointments, discrepancies in fees charged, or other such difficulties.
Max Lab Chd and its management, employees, and healthcare professionals shall not be liable for any claims, damages, or compensation, except in cases of proven negligence or willful misconduct during the testing or reporting process. In any such event, liability shall be limited to the amount paid by the patient/client for the specific test(s) in question.
By visiting the Max Lab Chd website or using it to communicate with us via email, SMS, or other channels, you acknowledge and agree to communicate with us through electronic means. You provide your explicit consent to receive periodic communications through these electronic modes, including WhatsApp, email, and other platforms, as needed for delivering our services effectively.
Please note that Max Lab Chd is an independently operated authorized partner of Max Labs and adheres to the quality standards and service protocols established by Max Labs for its diagnostic services.